The Future of Blockchain Technology 

by Brian Marcel

This article is intended to scare and be a wakeup call for anyone who considers himself a middleman, because he will soon no longer be needed. But first, let’s examine what a blockchain is, as businessfolk may as well understand the technology that is going to make some jobs redundant. What Is Blockchain/Tangle? Not to… [More]

Remote Tech: Innovative Solution for Legal Document Review 

by Dan Klier

The traditional legal document review process has long been ripe for change. Just ask any attorney who has spent countless hours examining thousands of emails, memos, letters, PowerPoint presentations, spreadsheets and other electronic documents associated with the litigation of a document-driven case. The task of looking through thousands of records for the “smoking gun” can… [More]

Humans Wanted, Robots Need You

by Mike Hunter

Robot workers replacing human jobs — the debate of the decade. In reality, however, the opposite looks true. ManpowerGroup’s report “Humans Wanted: Robots Need You” found that more employers than ever — 87 percent — plan to increase or maintain headcount as a result of automation for the third consecutive year. ManpowerGroup surveyed 19,000 employers in… [More]

Facilitating Robotic Process Automation

by Mike Hunter

Robotic Process Automation (RPA) is expected to be one of the fastest-growing industries in 2019; to help business understand how to implement that function and more quickly realize the ROI of automation, global RPA solution company Kryon offers organizations full visibility into all business processes through Process Discovery technology. It was recently certified by the International… [More]

Gamification to Improve Employee Retention

by Mike Hunter

Recognize app is a technology company that uses gamification to improve employee retention. According to Recognize’s analytics and projections, 19.2 million people will be working remotely by 2020. Companies can use Recognize’s gamification theory to strategize employee rewards to keep them engaged on and offsite. “We continue to learn from our customers what customizations to build,”… [More]

Manage Contact Center Volume

by Mike Hunter

EqConnect, recently launched by Scottsdale-based accounts receivable servicing provider Equiant, offers leading-edge cloud technology to help companies effectively and quickly manage contact center volume. Fully integrated into the Equiant Platform as a Service (PaaS) platform to simplify contact handling, eqConnect features includes seamless campaign integration, agentless dialing, real time key performance indicators, complete contact recordings,… [More]

The 5 Most Cringe-Worthy Privileged Data Breaches of 2018

by Morey J. Haber

Privileged attack vectors and stolen personally identifiable information (PII) obtained have been a constantly paired news item throughout 2018. In 2019, we can expect privileged attack vectors to continue to reign as the No. 1 root cause of breaches for both consumer and business data theft. Below, I have compiled my list of the top-five… [More]

IT Challenges for Growing Enterprises

by Tim Williams

Rapid business growth is a universal goal, but the inability to scale infrastructure and resources can easily become a growth inhibitor. Whether it’s e-commerce, CRM or deploying and managing employee devices, growth places strain on IT resources, with employees, endpoint devices and operating systems growing faster than IT staff. With every new period of growth… [More]

IT Challenges: When to Lean on Automation 

by Tim Williams

In every business, there are repetitive processes that take valuable time away from supporting growth or, worse, lead to burned out IT staff, frustrated employees and unhappy customers. The first step is to identify where these repetitive processes live in IT, which could be: Deploying new devices, operating systems or patches Tracking or managing software… [More]

Rewiring Hiring: The AI, Tech Takeover of HR

by Ron Bonnstetter, Ph.D.

Hiring the right people is one of the most important decisions a business can make. Regardless of industry, most companies require the following attributes of future hires: necessary hard skills, soft skills and experience to fill a given position. Hard skills and experience are, for the most part, quantifiable. Soft skills are more difficult to… [More]